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Privacy Policy

Effective Date: 3 July 2025

At May & Grace, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and all relevant privacy laws.

1. Who We Are

May & Grace is a health consultancy based in South East London, offering services in fertility support, baby health & nutrition, and counselling. Our website address is: www.may-grace.com.

2. What Information We Collect

We may collect the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Address (if provided for billing or consultation purposes)

  • Health-related information shared through consultation forms or contact forms

  • IP address and browsing behaviour (via cookies)

3. How We Use Your Information

Your information may be used for:

  • Providing our health consultancy services

  • Responding to your inquiries or booking requests

  • Sending service updates, newsletters, or appointment confirmations (only if you opt-in)

  • Understanding website traffic and improving user experience

  • Complying with legal obligations

We will never sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

  • Your consent

  • The performance of a contract (e.g. health consultations)

  • Compliance with legal obligations

  • Our legitimate interest (e.g. responding to inquiries or improving services)

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal or reporting requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw your consent at any time

  • Object to or restrict how we use your data

  • Lodge a complaint with the Information Commissioner's Office (ICO)

7. Cookies

We use cookies to analyse website traffic and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

9. Security

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, disclosure, or misuse.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

May & Grace
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

We may update this Privacy Policy from time to time. Please check back periodically to ensure you're aware of any changes.

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